Every investment in your personal productivity is fully protected. We back our hardware with the official ACDStar 1-Year Limited Warranty against all manufacturing defects in materials and workmanship under normal consumer use.

• 1-Year Complete Coverage: Your Mentis™ Smart Pen system and Sonus™ AI Voice Recorder are covered for 12 full months from your original purchase date.
• Seamless Replacement Policy: If a hardware defect arises during the warranty period, our dedicated support team will authorize a repair or supply an identical brand-new replacement model to keep your workflow uninterrupted. We make every effort to replace your item with the exact same color variant.
• Authentic AI & Software Ecosystem: Buying directly from our authorized storefront guarantees your serial number is untethered and factory-sealed, granting you immediate, seamless integration with the mobile Note App and your included AI service credits.
• Standard Policy Exclusions: This warranty strictly covers product defects. It does not extend to accidental drops, liquid submersion, severe cosmetic scratches, normal battery degradation over time, or unauthorized self-repairs.